Sertinos Coffee

We put taste first everyday!
Overview
Sertinos Coffee Shops feature gourmet coffees and teas with a unique and flavorful appeal. A trend that is gaining momentum, specialty coffee appeals to a wide market of discerning patrons. Coffee is not just a drink; it's an experience.

Sertinos Coffee Shops are designed for a warm and relaxed environment catering to the customer. This concept presents a rare coffee shop design that promotes sales by offering a full-spectrum of coffee experiences – featuring premium and organic espresso, brewed coffees, a wide selection of imported loose-leaf teas and iced drinks such as frappes, iced mochas, espresso milk shakes and Italian sodas.

Additionals
Our many years of experience and market research will go to work for you. We will provide you with a proven concept, the value of our streamlined operating system, low startup capital requirements and national discounts on equipment.

Sertinos Coffee Shops are positioned to take advantage of the steady growth trend in coffee and tea sales. We work closely with our franchisees to ensure the right options are available for their area.

Why Our Franchise?
Whether or not you are experienced in the restaurant field, we take the time and care to get you acquainted with the tools and knowledge needed to thrive. In our initial and ongoing training programs you will learn what it takes to be in the hospitality business and what Sertinos is all about. We want to help make you an expert in the field.

Our comprehensive training programs consist of two main parts: a five-day classroom-style program and an in-store training session lasting up to 18 days. Our classroom training is held at our corporate offices.

In Our Training Session You'll Learn the Ins-and-Outs of:

• Store Operations.
• Hiring & Training.
• Human Resource Management.
• Recipes.
• Customer Service.
• Marketing & Advertising.
• Purchasing & Inventory Control.
• Accounting & Budget Procedures.
• Equipment Usage & Maintenance.
• Security.

From the start of our relationship, you will have the continuous support of Sertinos in operations, accounting and marketing. During the first, critical months of your operation, we will be in very close contact. We will offer you feedback and support through in-store visits, phone calls and e-mail. As your business moves forward, we will continue to be a resource for ongoing guidance regarding your store's management and operations. Sertinos support doesn't end at offering you experience and guidance — it also extends to understanding the importance of your bottom line.