M.C. Spa & Nail Bar – Frisco is "Your Neighborhood Spa." We offer a variety of services including Manicures, Pedicures, Reflexology, Massages and more.
In 2008, the economy began to regress and weaken. Mary had envisioned that the nail business would not thrive if it is managed and administered in the old way by family. Mary predicted what eventually happened. She sold all of her Magic Nails businesses, and kept only two nail salons located on Dr. Phillips and Windermere Ocoee. From these two nail salons, Mary began to upgrade her business that includes spa treatments. She named the new upgraded business M.C. Spa, which derives from the first letters of her name Mary Chau.
M.C. Spa includes not only the nails salon, but other services, such as massages, facials, reflexology and waxing in order to include men as clients, since only women were clients when only the nails business was available. Mary transformed her nail salon business 100% in the method of service in both the nail and spa; her clients not only become more conscious of feeling beautiful about themselves, but they are also relieved of stress in their life through M.C. Spa's body and reflexology massage.
Besides aiming at providing her clients with the best service, Mary also focuses on the methods of administration, how to coordinate the service relationship between the clients and her employees at M.C. Spa. In addition, Mary introduced the membership program with affordable price, which everyone can join and feel good about. M.C. Spa aims at providing a five-star professional service and a friendly environment. M.C. Spa is also known as Your Neighborhood Spa or High Quality and Affordable Price.
Why Our Franchise?
IMPECCABLE GUEST SERVICE
Customer service is the cornerstone of spa excellence. A healthy spa culture is the most important contributor to a guest's positive experience. Through continuous training and support, we focus on doing the little things that can make a big difference in the overall spa experience.
We believe that one of the most direct ways of effectively engaging guests is through a well-designed spa & nail bar. However, if your spa & nail bar is cluttered or uncomfortable, the business will suffer. Our layout and design is timeless, functional, and beautiful.
Our goal is to grow the franchise by delivering great spa experiences and convincing guests to join our membership program. From a business standpoint the membership program provides us client retention, increased capacity, additional income, reduced marketing costs and growth opportunities. Our members benefit by saving money while maintaining healthy skin and nails reducing stress.
Our goal in terms of its customer interactions is to generate loyalty. There's no better way to do that than to offer quality services and to be responsive to your customers. We embrace the technologies that make it easier to provide customer service while increasing the number of channels through which we interact with guests.